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5 HR Tips For Upgrading To New Technology

Upgrading the technology used in the business environment will help increase productivity, increase privacy and keep the business on the cutting edge. As privacy laws become more stringent, new technologies will help the company comply with these laws.

Why invest in new technologies?
In a nutshell, to allow the business to progress and grow, create a sense of security for employees, and create automation, thereby increasing productivity (and revenue). When a business has multiple business locations, employees will benefit from using the same type of technology at all locations.

Before choosing a solution for your business, there are a few things to consider:

Your business will grow (that’s the intention anyway) – make sure the new software meets your business needs now and in the future.
Multiple locations – Make sure technology is easily accessible and usable from all locations and by all employees.
Profitability vs. Value: Check with several companies before deciding on a new product.
Wear what everyone else wears; this is especially true with social media. Be where your employees are. They already know the technology, so the implementation will be much easier.
Do your research thoroughly; this is especially true when it comes to a CRM or HRIS system. Ask all the questions: how customizable is the system, how much will customization cost, what is standard and what is the additional cost, who will maintain the system, what is the security, etc. ?
Some systems to think about:
Google – Google is growing and seems to continue to grow. They offer many options for small businesses and/or teams, such as document management (Google Docs and Google Drive), calendar sharing, and email. I have worked with many companies that have used Google Docs to create and manage shared files. And recently, I was a customer of a small business that uses Google Calendar for their scheduling needs.

DropBox – This is another document management program used by many businesses. I now use it for both personal and professional use. This gives everyone the ability to access documents from any device where the Internet is available. The DropBox account creator can also control who has the ability to edit documents, allowing them to maintain control over shared items.

Skype – This is a cost-effective resource that businesses can use for video conferencing from almost any device. I interviewed companies through Skype from my mobile phone. It’s easy, convenient, and can be accessed by almost anyone from almost anywhere. It’s great when a company can’t have a face-to-face meeting with their employees.

CRM: There are many cheap CRMs out there (probably too many to count). Which system you should choose depends on the specific needs of the business. I used Microsoft AX, TCETRA, ACT! and Salesforce.com… not to mention the systems built in-house by IT teams. Some cost more than others, but your specific needs will determine what you need in a system. For example, Microsoft AX integrates with your CRM and HRIS systems, creating a broader range of functionality for your business.

GPS Services – Although this service is not very cheap, it will help businesses track employees who are working in the field to make sure they are actually working and to track business assets (cars, phones, computers, etc.) ).

Other technologies for employees:
Cell Phones: Many companies equip their employees with company-paid cell phone service. Some companies provide the phones and others require the employee to bring their own phones and the company pays for the service (BYOD – Bring Your Own Device programs).

Tablets/Laptops: Computers, laptops, or desktops are typically provided to employees who work in the office; However, many companies equip their employees with tablets and laptops that they can take home or use when working in the field.

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