How to Resolve QuickBooks Error 15311 [2021 Tutorial]

QuickBooks Desktop takes the lead when it comes to accounting and financial management programs. Famous with hundreds and thousands of companies, QuickBooks Desktop helps in a number of tasks, such as creating invoices, simplifying taxes, tracking inventory, etc. Undoubtedly, QuickBooks Desktop is a one-stop accounting solution; However, we should not hide the drawbacks of using it, which include its susceptibility to errors and bugs. Through this post, we are going to talk about QuickBooks error 15311, which belongs to the category of 15XXX errors and usually gets triggered when users try to download the present-day QuickBooks updates. There are numerous reasons why users face such QuickBooks update errors that we intend to explain, alongside the troubleshooting solutions.

Want to get rid of QuickBooks error 15311 instantly without going through any tiresome troubleshooting procedures? If yes, feel free to speak to our QuickBooks professionals at +1 800-579-9430.

What are the reasons triggering QuickBooks error code 15311?

QuickBooks error code 15311 usually gets triggered when Windows fails to verify the digital signatures for QuickBooks Desktop. Nonetheless, there can be other reasons behind its occurrence, such as:

  • The Windows Firewall security settings are obstructing QuickBooks Desktop from downloading the recent updates.

What are the bests ways to eliminate QuickBooks error 15311?

Solution 1) Manually get a digital signature certificate for QuickBooks

  • Open the Windows Start menu.
  • Enter “Windows Explorer” into the search box and pick Windows Explorer.
  • Double-click on the C: drive and follow the path, “Program Files (x86)\Intuit\QuickBooks\.
  • Look for the file named QBW32.exe and right-click on it.
  • Select the Properties option.
  • Move to the Digital Signature tab and then click on the Details button.
  • From the General tab, select the View Certificate option.
  • Click on the Install Certificate button.
  • On the Certificate Import Wizard screen, confirm that it displays the Store location in Current User.
  • Click on the Next button and then the Finish button.
  • When you notice the Import was Successful notification, click on the OK button.

Read more :- QuickBooks error 80040408

Solution 2) Set up the security settings of Windows Firewall for QuickBooks

  • Open Windows Firewall and then click on the Advanced Settings option.
  • Right-click the Inbound Rules option and then pick the New Rule option.
  • Select the Port option and then hit the Next button.
  • Make certain that the TCP option is selected.
  • Under the Specific local ports column, enter the particular ports required for your QuickBooks version.
  • Click on the Next button.
  • Pick the Allow the Connection option and then click on the Next button.
  • If prompted, make certain that all profiles are marked. Click on the Next button.
  • Create a new rule and set its title like “QBPorts(year).”
  • Click on the Finish button.

Act in accordance with the aforementioned steps in the same manner to create outbound rules this time.


If you receive QuickBooks error 15311 even after following the troubleshooting solutions mentioned above in the post, then our advice for you is to reinstall QuickBooks Desktop in the Windows Safe mode. For additional troubleshooting assistance to get over QuickBooks Update error 15311, feel free to speak to our QuickBooks professionals at +1 800-579-9430.

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